Frequently Asked Questions

1. Are NRICH SKIN products suitable for all skin types?

Yes. Our formulas are designed to suit most skin types, including sensitive skin. If you have a specific skin condition, we recommend patch testing first.

2. How do I use the serums?

Apply 2–3 drops to clean, dry skin. Use Vitamin C in the morning, Hyaluronic Acid morning and night, Copper Peptide in the evening, and Retinol at night only.

3. Can I use multiple serums together?

Yes. Our serums are designed to layer well. Always apply from thinnest to thickest texture.

4. Are your products cruelty-free?

Yes. NRICH SKIN products are cruelty-free.

5. How long does shipping take?

Orders are usually dispatched within 1–2 business days. Delivery times vary depending on location.

6. Do you ship Australia-wide?

Yes, we ship Australia-wide.

7. What is your return policy?

Please refer to our Refund Policy page for full details.

8. How can I contact you?

You can email us at support@nrichskin.com.au and we’ll be happy to help.